Last updated: 1 January 2026
This Payment Policy governs all online fee transactions made via the Admission Portal of S.N. Sen B.V. Post Graduate College, Kanpur.
1. Payment Modes
Application and admission fees can be paid online through the secure payment gateway integrated with this portal. Accepted modes include:
- Credit Cards (Visa, MasterCard, RuPay, Amex)
- Debit Cards (Visa, MasterCard, RuPay, Maestro)
- Net Banking (all major Indian banks)
- UPI (Google Pay, PhonePe, Paytm, BHIM, etc.)
- Wallets (where supported by gateway)
2. Payment Gateway
Online payments are processed through Atom Technologies (or equivalent authorized partner). All transactions are encrypted and PCI-DSS compliant. The College does not store your card or banking details.
3. Fee Structure
- The fee payable is determined by your course, year, and category as defined in the College Prospectus / Fee Notification.
- The fee shown at the time of submission is final and includes all applicable charges and subject fees.
- Convenience charges levied by the payment gateway (if any) are borne by the candidate.
4. Confirmation of Payment
- A successful transaction will display a confirmation message and generate a fee receipt.
- Confirmation will also be sent via SMS to the registered mobile number.
- If the amount is debited but the application status does not update within 24 hours, contact the College office with the transaction reference.
5. Failed / Pending Transactions
- If a payment fails, the amount (if debited) is automatically reversed to your bank account by the gateway within 5–7 working days.
- The College does not have direct control over reversal timelines, which are governed by your bank and the payment gateway.
- For disputed transactions, please contact your bank with the gateway transaction ID.
6. Refund Policy
Application fees and admission fees are NON-REFUNDABLE under any circumstances.
This includes (but is not limited to) cases of:
- Voluntary withdrawal by the candidate
- Rejection of application due to incomplete / incorrect information
- Failure to meet eligibility criteria
- Non-attendance at counselling / verification
- Cancellation of admission for any reason attributable to the candidate
In exceptional cases (e.g., duplicate payment due to a verified technical error), refund requests must be submitted in writing to the College office within 15 days of the transaction, along with a copy of the bank statement showing the duplicate debit.
7. Receipt & Acknowledgement
- The official fee receipt is generated automatically and is available for download after successful payment.
- Candidates are advised to retain a printed copy of the receipt for future reference.
8. Security & Liability
- The College shall not be liable for any loss caused by unauthorized use of your card, banking credentials, or OTP.
- Always pay through the official portal. Do not share your payment receipt or transaction details with anyone.
- Beware of fraudulent calls / messages claiming to be from the College and asking for OTP or fee transfers to personal accounts.
9. GST & Taxes
Educational fees collected by the College are exempt from GST as per the relevant provisions of the Goods and Services Tax Act. Payment gateway convenience charges may include applicable taxes.
10. Contact for Payment Issues
- College Office: +91-512-2300-066, +91-7007128662 (10:00 AM – 06:00 PM)
- Helpline: +91-7830004422,+91-7007128662,+91-9918830116
- WhatsApp: +91-7007128662
Please always quote your Token ID and Transaction Reference Number when contacting us about payments.
